Terms of service

Terms of Service

Effective Date: 2/1/2024

Welcome to LYVIA. These Terms of Service (“Terms”) govern your use of our website and services. By accessing or purchasing from our store, you agree to be bound by these Terms.

If you do not agree, please do not use our website.

1. Online Store Terms

By using our site, you confirm that:

  • You are at least the age of majority in your state or territory

  • You will not use our products for illegal or unauthorized purposes

  • You will not violate any laws in your jurisdiction

We reserve the right to refuse service to anyone at any time.

2. Product Information

We make every effort to display our products, colours, and details as accurately as possible. However, we cannot guarantee your device will display colours perfectly.

Product descriptions and pricing may change without notice.

3. Orders & Accuracy

You agree to provide current, complete, and accurate purchase information.

We may cancel or limit quantities per person, household, or order if necessary. If changes occur, we will attempt to notify you using the contact details provided.

4. Pricing

All prices are shown in AUD unless otherwise stated.

We reserve the right to modify pricing at any time without notice.

5. Payments

Payments must be received in full before orders are processed. Transactions are handled securely by our payment providers.

We do not store full card details.

6. Shipping & Delivery

Delivery timeframes provided are estimates only. While we work hard to ensure timely delivery, LYVIA is not responsible for delays caused by carriers, customs, or events outside our control.

Please refer to our Shipping & Returns Policy for full details.

7. Returns & Refunds

Returns are accepted according to our Shipping & Returns Policy.

For hygiene and safety reasons, items that have been worn or used may not be eligible for return.

8. Intellectual Property

All content on this website — including images, branding, logos, product designs, text, and graphics — belongs to LYVIA and may not be copied, reproduced, or used without permission.

9. Optional Tools & Third-Party Links

We may provide access to third-party tools or links. We are not responsible for the content, policies, or practices of these external websites.

10. Limitation of Liability

LYVIA is not liable for any injury, loss, claim, or damages arising from the use of our products or services, except where required by law.

Use of products is at your own discretion.

11. Indemnification

You agree to indemnify and hold LYVIA harmless from any claim arising from your breach of these Terms.

12. Changes to Terms

We may update these Terms at any time. Changes will be posted on this page and take effect immediately.


13. SMS/MMS Terms Policy


SMS/MMS MOBILE MESSAGE MARKETING PROGRAM TERMS AND CONDITIONS


We are offering a mobile messaging program (the "Program"), which you
agree to use and participate in subject to these Mobile Messaging
Terms and Conditions and Privacy Policy (the "Agreement"). By opting
in to or participating in any of our Programs, you accept and agree to
these terms and conditions, including, without limitation, your
agreement to resolve any disputes with us through binding,
individual-only arbitration, as detailed in the "Dispute Resolution"
section below. This Agreement is limited to the program and is not
intended to modify other Terms and Conditions or Privacy Policy that
may govern the relationship between you and Us in other contexts.


The Program allows users to receive SMS/MMS mobile messages by
affirmatively opting into the program, such as through online or
application-based enrollment forms. Regardless of the opt-in method
you utilized to join the Program, you agree that this Agreement
applies to your participation in the program. By participating in the
program, you agree to receive automated or prerecorded marketing
mobile messages at the phone number associated with your opt-in, and
you understand that consent is not required to make any purchase from
Us. While you consent to receive messages sent using an autodialer,
the foregoing shall not be interpreted to suggest or imply that any or
all of our mobile messages are sent using an automatic telephone
dialing system ("ATDS" or "autodialer").


If you do not wish to continue participating in the Program or no
longer agree to this Agreement, you agree to reply STOP to any mobile
text message from Us in order to opt out of the program. You may
receive an additional mobile message confirming your decision to
opt-out. You understand and agree that the foregoing options are the
only reasonable methods of opting out. You understand and agree that
attempting to opt out by texting other words or verbally requesting
one of our team members to remove you from our list is not accounted
for as a reasonable means of opting out.


You acknowledge that the message frequency is various and that consent
is not a condition to purchase. The program involves recurring mobile
messages, and additional mobile messages may be sent periodically
based on your interaction with us.

13. Contact Information

For questions about these Terms, please contact:

📧 support@lyviathelabel.com